General & Troubleshooting

Guest List is Full

It sounds like you may have accidentally limited your total guest list size to attend your event, to a certain amount of people. This means that only a specific number of guests are allowed to RSVP "Yes" to you...

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CAPTCHA/Word Verification

This is a browser and/or security firewall issue. Please try using a different web browser than the one you're currently using, such as Mozilla Firefox or Internet Explorer. Also, make sure that you're using th...

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Reinstate Event

Accidentally cancelled your invitation? Party back on? Don't worry! Simply contact our support team (support@evite.com) with the following information: 1) Email address associated with your account 2) Title o...

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Message after Removing a Guest

If you've already sent the invitation to your guest and decide to remove them from the guest list, they will receive this message when viewing your invitation: Your guest will not be notified when you remove ...

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Restore Guest Comment

Currently there is not a way to restore a deleted comment. Your guest(s) will need to add their comment into the activity feed again by typing into the "Write a Comment" box above the feed.

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Want to be Removed from Invitation

Please feel free to contact our Customer Experience Team at support@evite.com to be removed from an invitation. You may also contact the host directly. If you no longer wish to receive invitations or notificat...

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Retract Invitation sent through Facebook

If you posted your invitation onto your Facebook timeline or a group wall you manage, simply click on the "X" to the right of the post to remove it. If you have sent the invitation to your friends via a private...

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"Viewed" Timestamp

Once a guest opens and views your invitation, your guest list will show "Viewed XX minutes ago" or "Viewed XX days ago" directly below the guest's name. You can locate your guest list under "Manage Invitation" ...

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Attachments

Unfortunately, there is no current option to add attachments to invitations. However, if your attachment is web-based, you may accomplish similar results by adding a link in the "Message" section of your invita...

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International User

We’re working to quickly resolve the issues being experienced while attempting to register an account or create an invitation with a zip codes outside of US and Canadian locations. In the meantime, you may succ...

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